Return Acceptance We accept returns for both defective and non-defective products. However, exchanges are not accepted. Product Eligibility Only new products are eligible for return. Return Window Customers have 14 days from the date of receipt to initiate a return. Return Method and Fees Return Method: Returns must be made by mail. A return label is included in the package free of charge. Restocking Fee: There is no restocking fee. Refund Processing Time Refunds will be processed within 7 days after we receive the returned item.
